Hiring: Market Ambassadors

The Market Ambassadors, reporting to the Management Team of the ByWard Market District Authority, will take on a variety of responsibilities through the District and Heritage Market Hall, located at 55 ByWard Market Square. The primary goal of a Market Ambassador is to provide additional eyes on the street, enhance community safety and well-being, and effectively communicate, report, and engage with local businesses, visitors, and residents.

Key responsibilities of market ambassadors include:

Communication and Education:

Keeping the community informed about safety-related matters, such as crime prevention tips, emergency preparedness, and local regulations. This involves organizing workshops, seminars, and outreach programs to educate community members.

Building Relationships:

Developing and maintaining strong relationships with community members, law enforcement agencies, non-profit service providers, and other relevant entities to foster trust and cooperation.

Problem Solving:

Identifying safety concerns and challenges within the community and working collaboratively to find solutions. This could involve addressing crime, traffic safety, and neighborhood disputes.

Community Engagement:

Organizing events that promote community engagement and interaction. These events can include neighborhood watch programs, community clean-ups, block parties, and other activities that help residents connect with each other and share information.

Emergency Response:

Collaborating with local emergency services to ensure that the community is well-prepared for emergencies, such as natural disasters or public health crises. Providing information and resources for community members to effectively respond to such situations.

Data Collection and Analysis:

Gathering data related to community safety trends, incidents, and concerns. Analyzing this data can help identify patterns, assess the effectiveness of safety initiatives, and guide future efforts.

Advocacy:

Representing the interests and concerns of the community to relevant authorities and organizations. This might involve advocating for improved infrastructure, better lighting in public spaces, increased police presence, or other measures that contribute to community safety.

Collaboration with Law Enforcement:

While not directly responsible for law enforcement, a Market Ambassador may collaborate with local police departments to facilitate communication between law enforcement and the community. This could involve discussing community concerns, addressing misconceptions, and promoting mutual understanding.

Overall, the role of a market ambassador is to bridge the gap between an organization and the community it serves. By fostering positive relationships, open communication, and proactive engagement, a market ambassador helps create a safer and more cohesive community environment.

Summary of Qualifications:

Experience as a security or peace officer, including demonstrated knowledge of security training and work as an asset

First Aid, CPR, and Naloxone Training

Reliable with patience and professionalism.

Detail-oriented, excellent verbal and written communication skills

Bilingual (French/English) and asset.

Willing and able to work irregular hours, including evenings and weekends.

Proactive capability to follow complex instructions and to manage crowds and event needs.

Sound understanding of public safety and the laws and regulations locally, provincially, and federally.

Experience in customer service will be a plus.

• Background or understanding of social work or social services.

Start Date: On-going

If you possess a combination of the above skills, knowledge, attitudes, and experience, please submit a resume to Info@BMDA.ca.

The Byward Market District Authority is an equal-opportunity employer that values diversity. All candidates are encouraged to apply, and please do not hesitate to contact us to discuss the position with us.